Frequently Asked Questions
Do I need an appointment to bring things in?
You may bring your items to be reviewed Tuesday-Thursday between 11-4:30. Friday and Saturday are by Appointment Only.
We just ask that you bring items in clean and on hangers.
What labels do You accept?
Alice + Olivia • Ann Taylor • Anthropologie • Banana Republic • Boden • Brahman • Burberry • Carlisle • Christian Louboutin • Citizens of Humanity • Cloth & Stone • Celine • Chanel • Chloe • Coach • Diane Von Furstenberg • Donna Karen • Emerson Fry • Fendi • Ferragamo • Free People • Frye • Gucci • Hobo • J Crew • Johnny Was • Kate Spade • Lafayette 148 • Lucky • Louis Vuitton • LuLuLemon • Madewell • Manolo Blahnik • Marc by Marc Jacobs • Milly • Missoni • Mother • Nanette Lepore • North Face • Oscar de la Renta • Paige • Prada • Rachel Zoe • Rag & Bone • Ray-Ban • Rebecca Minkoff • Shoshanna • Stella McCartney • Tibi • Theory • Tory Burch • Tracy Reese • Ugg • Vince • Vintage • Vineyard Vines • Yves Saint Laurent• Zara & Many More…
*Although you may see a piece in the store on occasion, we do not accept H&M, Forever 21, Gap, Target, Old Navy, Loft, or any of the Limited brands.
Can I purchase items over the phone?
Yes. All sales, including over the phone purchases, are FINAL. We encourage you to view the items in person before purchasing. Items are in excellent used condition but condition is subjective, so online buy at your own risk!
What Is Your Return Policy?
All sales are FINAL. However, you may on occasion reconsign your unwanted item under your own account.
Do You Offer Shipping?
Yes. You may purchase items over the phone and pay a flat shipping fee with your purchase and we can ship the items to you. Please reference the “Can I purchase items over the phone?” section for details.
Do You Offer Personal Styling?
Yes! We're here for all of your styling and shopping needs — whether you are looking for a few specific pieces or a full wardrobe refresh, we can help.
Need help finding the perfect gift? We can do that, too!
Call today to schedule your styling session- (502) 649-5204
Do You Host Events at Stella’s?
We do! Please contact us if you are interested in hosting a late night event at Stella's